Terms & Conditions:

1. All orders details and pick up time will be confirmed on the day of order by phone or email.
2. Please place the order at least 3 days in advance.
3. Changing your order, cancellation, or refund is not allowed after confirmation.
4. Please be sure to check the information filled in to ensure that the transaction is fast and smooth.
5. Please contact our staff at 3653 1119 if you have any food allergies and enquiries.
6. ALVA HOTEL BY ROYAL reserves the right to amend the terms and conditions of offers, change or delete the offers without prior notice.
7. ALVA HOTEL BY ROYAL reserves the right to arbitrate the final decision in case of any disputes.